Last updated: 6 August 2026

Thank you for shopping with *Lux by Jes*.

This Payment Policy explains the payment methods accepted on our website and how payments are processed.

1. Accepted Payment Methods

We currently accept the following payment methods:

- PayPal Checkout
- Credit and debit cards available through PayPal Checkout
- Bank transfer (where offered during checkout)

The payment methods available for your order will be displayed during checkout.

2. Currency

All prices displayed on our website are in *Euro (EUR)*.

3. Prices

All prices shown on our website are final prices.

For new products, prices include the applicable German Value Added Tax (VAT).

Certain pre-owned goods are subject to the margin taxation scheme (Differenzbesteuerung) pursuant to Section 25a of the German VAT Act (UStG). In these cases, VAT is not shown separately.

Shipping charges are displayed separately during checkout before you place your order.

4. Payment Due

Payment is due immediately when you place your order unless another payment arrangement is expressly offered during checkout.

Orders will normally be processed only after payment has been successfully authorised or received..

5. Payment Processing

Payments are securely processed by the selected payment provider. Lux by Jes does not receive or store your complete payment card details when payments are processed directly by an external payment provider.

Your payment information is processed in accordance with the privacy policy of the relevant payment provider.

6. Bank Transfer

Where bank transfer is offered as a payment method, payment instructions will be provided after your order has been placed.

Your order may not be dispatched until payment has been received in full. Any transfer fees charged by your bank are your responsibility.

7. Payment Security

We use secure payment services and reasonable technical measures to help protect payment transactions.
Customers are responsible for ensuring that the payment information provided is accurate and that sufficient funds or credit are available.

8. Failed or Declined Payments

If a payment is declined, cancelled, or cannot be successfully authorised, we may be unable to process your order.

ou may choose another available payment method or contact your payment provider for assistance.

9. Refunds

Refunds are processed in accordance with our Return & Refund Policy.

Where possible, refunds will be issued using the same payment method used for the original purchase unless another method has been agreed with you.

Processing times may vary depending on your bank or payment provider.

10. Fraud Prevention

To protect our customers and our business, payment providers may perform security or fraud-prevention checks where appropriate.

Orders may be delayed or cancelled if fraudulent activity is suspected or where additional verification is required.

11. Contact If you have any q

If you have any questions regarding payments, please contact:

Lux by Jes
Owner: Jessa Marie Schild
Schulstr. 34
64572 Büttelborn
Germany

E-mail: luxbyjes@gmail.com
Phone: +49176 87913602
Website: www.luxbyjes.com